Employee Onboarding

AI supports employee onboarding by answering new-hire questions and helping new hires learn people and names.

Business impact

• Hours of work spent answering new-hire questions — Atlassian said NORA handled questions amounting to 2,000 hours of work in its first month.

Data requirements

• New-hire questions (text) — Used by the onboarding agent to answer employee questions.
• Workday data (tabular) — Accessed through the Workday API for the Figma onboarding game.

AI methods and techniques

• Question answering — An internal AI agent responds to new-hire onboarding questions.
• Workflow support — A staff-built tool is embedded into the onboarding process to help new hires learn people and names.

Industries

Real-world evidence

2 documented case studies on record.

Companies using this: Atlassian, Figma.