Expertise Discovery

TechWolf infers employee skill profiles and surfaces skill supply across Ericsson’s HR, learning, talent marketplace, and resource-planning systems.

Business impact

• Employees with personalized skill signatures — Ericsson reported 100,000 employees with personalized skill signatures.
• Pilot users accepting inferred skills — Pilot users accepted more than 77% of inferred skills.
• Pilot users who found value in new skill profiles — Ericsson reported 97% of pilot users found value in the new skill profiles.

Data requirements

• Employee data (tabular) — The system uses employee information to infer skill profiles.

AI methods and techniques

• Inference — The system infers employee skill profiles from available employee data.

Industries

Real-world evidence

1 documented case study on record.

Companies using this: Ericsson.