Outage Prediction

Ericsson uses AI in managed network operations to process network data, spot issues, and anticipate failures.

Business impact

• Tasks automated — Ericsson reports 10,000 tasks automated.
• Automation rules reuse — Ericsson reports 6,000 automation rules with 85% reuse.

Data requirements

• Network data (tabular) — The system processes network data in managed services operations.

AI methods and techniques

• Machine learning — Used to process network data and support failure anticipation.
• Predictive analytics — Used to identify issues and anticipate failures in operations.

Industries

Real-world evidence

1 documented case study on record.

Companies using this: Ericsson.